Terms & Conditions
BASEMENT MOVEMENT Co.,Ltd
1-50-35 P'PARCO Higashi-Ikebukuro Toshima-ku Tokyo Japan
|Contact person||Toshiya Yamada|
|Shipping & handling||
Regardless of the type of ticket purchased, there will be a handling fee of 2,000 Yen for each festival ticket ordered through this site.
*The above handling fee will not be applied to campsite tickets.
*The prices listed within this site are inclusive of the handling fee.
|Terms of payment||
*If the payment to PayPal is not confirmed within 24 hours after the order is placed then your order will automatically be cancelled.
*If you choose to make your payment to PayPal via an e-Check then it takes a few days to confirm payment into our PayPal account in which case your order will not be cancelled. But please note that if for any reason PayPal does not accept your e-Check payment your order will be cancelled.
*If for any reason your payment is rejected and your order is cancelled then there will be no notification from us. Please ensure that you yourself have confirmed that your payment has been completed.
|How to Order||Once you have decided which tickets to purchase please proceed by choosing categories.|
*All tickets (wristbands) purchased through this website will be handed to you at the specified area outside of the festival entrance.
*Your postal address is required when placing an order but please note that the hard tickets will not be sent to you.
*Once your payment is confirmed we will send you a confirmation email within ten working days.
|The Festival office may change rules to assure the smooth running of operations. Tickets are not refundable for such operational rule change regardless of the ways such changes are notified. Thank you for understanding.|